Policies
ABOUT US
JKWatercraftParts was established in 2004 and has been selling top quality
replacement parts to rebuild your PWC, ATV and Outboard Marine engine to
thousands of satisfied customers. All of our top quality replacement parts
meet or exceed OEM specifications.
This website is secured with encryption and Paypal Certified.
Our website is smartphone / tablet optimized and friendly to use.
Service:
JKWatercraftParts is dedicated to bringing outstanding customer service.
If you can't find the part you are looking for please message us at
info@jkwatercraftparts.com We will help find the part you are looking for.
Checkout:
Checkout is safe and secure with Paypal for our payment processor, website is secured with encryption to protect your data. Checkout is fast and easy!
Shipping:
Domestic Shipping:
All domestic USA orders are shipped using USPS Priority Mail service.
FREE Ground Shipping on all USA domestic orders with $50 Minimum purchase.
If you need faster shipping we offer FedEx 2nd Day and FedEx Standard
Overnight options which you may select upon checkout.
All orders are shipped same day Monday through Friday up until 1 PM EST!
Orders placed after 1 PM EST are shipped the following day.
International Shipping:
We offer world wide international shipping via USPS Priority Mail.
Priority Express Mail is also available upon checkout.
International customers are responsible for customs, duties and any other
applicable charges.
JKwatercraftparts is not responsible for international shipping delays.
Returned packages will be charged a turnaround shipping fee if the item is
requested to be re-shipped. International shipping charges are
non-refundable on returned packages.
Return Policy:
If you receive an item that is defective or damaged, please e-mail us at info@jkwatercraftparts.com – We will determine on an individual basis as to whether the item was damaged in the shipping process or was defective.
There is no warranty for general wear and tear on parts damaged due to improper installation.
Please be certain when ordering to provide or select the proper parts for year make and model as well as piston size. There will be a 20% restocking fee on all items returned to JKWatercraftParts. Buyer pays for return shipping. The items that are subject to this restocking fee are items that are being returned for reasons other than damage, defect or items that were received as a result of an error by JKWatercraftParts.
You have up to 30 days to return the item back to us in the original packaging.
Please pack returns carefully (use the packaging the item(s) came in) and use a trackable method of shipment (example: UPS Ground). Once we get back the items we will credit your account for the full purchase price less them the initial shipping and handling and if applicable the restocking fee.
Please be sure to include a copy of your order receipt.
***Please Read*** How to Package your Return:
- Include a return note and your invoice.
- Include shipping bubble wrap or paper.
- Clean off any oil or grease on the parts!
- Make sure the original part packaging is in good condition.
- Include ALL the parts! (make sure tiny parts like clips are there)
- Don't Tape, Tear or put markings on the piston box! Don't put money or notes in the parts retail packaging!
- Do NOT use the Piston Box or Top End Rebuild Boxes as SHIPPING boxes!
Out of Stock - Order Policy:
All special order items (items that are not in stock) MUST be prepaid and can not be canceled once we have placed the order for them.
Pricing Policy:
All Arizona orders are subject to 8.1% sales tax. There will be no sales tax charged for orders shipped outside of Arizona. All prices are subject to change and/or products discontinued without notice. All pricing on our web site does not include shipping & handling.
Shipping Policy:
We ship Monday-Friday - WE DO NOT SHIP ON WEEKENDS.
You must place your order by 10 AM Arizona time for orders to go out same day.
If orders are placed after 10 AM on a Friday it will go out on Monday the next week.
We ship World Wide via USPS.
All domestic US orders are shipped USPS service unless special shipping instructions are requested (i.e.FedEx 2nd Day - Overnight). JKWatercraftParts 2-5 day delivery is an estimate not guaranteed.
Tracking numbers will be put in the following night or day after.
All pricing on our web site does not include shipping & handling which will be added to your order during checkout.
Free Shipping on orders over $50 domestic in the USA.
JKWatercraftParts reserves the right to adjust shipping charges after checkout as needed for international and non-US territories ie AK, PR, HI, GU.
Warranties and Disclaimers:
JKWatercraftParts disclaims all warranties, either expressed or implied, including, but not limited to implied warranties of merchantability, with respect to any merchandise purchased in any way from JKWatercraftParts. All warranties are those of the manufacturer and should be handled with them.
All claims for consequential, physical, incidental or special damage are hereby excluded.
JKWatercraftParts or their representatives will not be held liable for errors on mechanical installation or general mechanical information given out by us pre or post purchase. Buyer assumes responsibility to seek out expert mechanical advise or service as needed.
Product Descriptions:
We sell replacement parts that meets and exceeds OEM specifications.
We offer thousands of watercraft repair parts.
Product descriptions, performance claims and testing results are that of the product manufacturer and not that of JKWatercraftParts. JKWatercraftParts will not be responsible for claims made by product manufacturers. Use of these products is at your own risk.
Feedback Earned:
JKWaterCraftParts is dedicated and proud to be there for your part needs.
Check our Ebay Feedback at: JKWaterCraftParts - Click Here
Can't find your part on our website? Check out our ebay store and search for your part there.
Ebay Store:
https://www.ebay.com/str/jkwatercraftparts